Sunday, 8 September 2013

Mugs, Labels and Memory Overload

Saturday afternoon. At the neighbourhood mall with family. Just passing time, at peace with things, soaking in the buzz around me. The state of contentment suddenly vaporized as I happened to make eye contact with a chap in a blue shirt. He was beginning to break out into a smile of recognition even as I realized that another mini crisis had just announced itself at the door. My brain was sending me high voltage alerts signaling that a known face was approaching but it was damned if it could feed me the name that goes with the face…

Happens to you too? You place a face but not the name? Or vice versa? Or neither!

The other day, I was waiting in the airport security check Q. The Q goes up then you make a U-turn and you go down, then you make another U-turn and you go up and so on. During the first pass, as I went up in one direction a familiar face that was going down the other broke into a huge grin and reached out for a handshake. And as you can guess, I’m blank.

How do you deal with the embarrassment that comes with failed memory? It appears almost rude, not to mention the feeling that you’ve let down the person at a very fundamental level. A vacuous look in the eye with eyebrows raised questioningly could easily lead to one of your friends becoming unfriended. On the other hand, a bluff remark runs the risk of an extended conversation, over exposure and being found out. A very trying situation.

Over time, I have perfected a nice blend of a semi-friendly smile along with a pre-occupied look. You don’t want to look blank, but equally you don’t want to appear too friendly and recollect later that this was the guy that shafted you during the internal audit fifteen years ago and then doing a slow burn over it. At this point, my usual strategy is to take recourse to the mobile phone. This is where I whip it out and whisper to the Familiar Face “Sorry, incoming call – just give me a sec…”, and start rambling to nobody on the other end. You just need to buy some time till the Face moves on and you buy yourself a couple of minutes before the next pass. Valuable minutes, when you can cajole the brain into doing some quick work at the till.

Frantic jogging of memory. Is this a face from college? An ex-colleague? Family? The brain is whirring but the connection is elusive. By this time, my phone has been put on silent (in case the damn thing rings as I pretend to be having a conversation). If memory continues to play truant by the next pass, the imaginary phone conversation continues. An apologetic look at the Face while continuously grunting into the phone is good enough to buy myself another couple of minutes. And so on. Sometimes it comes to you, sometimes it doesn’t.

In this case, it was made worse by the fact that the Familiar Face is attached to a very tenacious individual who is now waiting for me beyond the check in. Now I have to carry on a conversation with no clue as to who the man is. The ultimate cruelty of fate is on display that day, as I have colleagues with me and I’ll now have to do the introductions…

Maybe the manly thing to do would be to come clean and say “And you are????”, but that would probably wound the person, so in trying to be nice and mindful of their feelings, I usually set myself up for an extended session of torture.

I’ve seen a few friends playing these moments a little more aggressively. One of them has a fair amount of success with a simple line : “Hey, not sure if I have your card, may have misplaced it – do you have one on you?” It normally works, though not every time – once he was hit with “I am your mother’s cousin, why do you want my card?”

Another friend has a different approach. “So, who else have you met recently?” This is a pretty good one. Network effect. Some mutual friend or acquaintance or cousin or colleague is going to come up, aiding the frozen mass in the skull to come up with some linkages.

What complicates things is the matter of increasingly convoluted names these days. I actually think earlier generations had it easy. At least on the name front it was simple to wing it - between Rahul, Gupta, Banerjee and Suresh, we would have covered 75% of India’s population in the past. Nowadays, parents’ creativity is usually manifested during the christening of their offspring with names like Andaleeb and Lalantika and the like, with scant consideration to those of the human race that may chance to get acquainted with their loved ones.

Also, with an ageing - not that aged actually – let’s say, with a middle ageing network comes other complications. You don’t see someone for a few years and bang – the hair is all gone! Or has become fully grey. Or has become black again, with a full head of hair. And this propensity nowadays to experiment with facial hair frequently leads to further brain overload. No wonder one gets the feeling that the odds are stacked against us.

I have perplexed over the reasons for this failure to connect things in time. Some people moot the theory that memory becomes suspect as we age. What rot! If anything, as we grey, so do our grey cells. And the grey cells were grey to begin with, so any further greying should only help matters. No, the answer lies elsewhere.

I recently read somewhere that the maximum number of people that an individual can maintain a cognitive relationship with is 150. Hell, I wish I knew that earlier. When I started my Linkedin account, I was quite in awe of all the guys who had a hundred or even two hundred contacts. Through sheer persistence, I recorded my moment of joy some months back, when I reached the 500+ Club. Similarly with Facebook. And there is the prolific family with zillions of distant relatives. Not to mention all the places that I’ve studied in, worked at, people I’ve met casually, and the numbers just keep stacking up. Without realizing it, at some point I crossed critical mass and went beyond the point of redemption.  

There is some hope though - I think the younger generation is showing the path. Everyone below the age of 30 is Dude. For ages between 30 and 50, they go with the more flexible Chief – which, depending on the tone can cover a wide swathe across peers, friends and superiors. For all else, they use the more universal Sir. Who needs to remember all these names?

Anyway, where do I go from here? I’m not a big fan of mnemonics. It sounds too much like work. I can’t unwind the network. What’s done is done. As I see it, the only solution is to alter my appearance so dramatically that only people who know me really well would be able to recognize me and the chances that I would recognize such people is also proportionately high. So the next time you see a clean shaven, tonsured, dark glass sporting guy attired in fluorescent orange baggy pants who looks vaguely familiar, do come over and say Hi. But don’t feel too offended if I give you a semi-friendly smile accompanied by a pre-occupied look and whip out my mobile. Not your bad – it’s my memory playing truant once again…

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